Support your brokers with diligent remote loan processing teams.
TOP assembles credit analysts, paraplanners, and client care specialists who keep loan files moving while brokers focus on relationships.
Why leaders are rethinking their talent model
Mortgage brokers can’t afford delays—clients expect rapid approvals, accurate documentation, and proactive updates.
Our remote teams manage fact finds, credit assessments, lender communications, and compliance tasks to keep your pipeline flowing smoothly.
Your team stays focused on strategic outcomes
Document collection and verification
Client care specialists chase supporting documents, validate data, and keep borrowers informed without overloading brokers.
Credit analysis accuracy
Our analysts review statements, calculate serviceability, and prepare lender-ready files aligned with NCCP and responsible lending standards.
Lender follow-ups
TOP coordinates with aggregators and lenders, ensuring conditions are met and staged efficiently.
Remote talent unlocks compounding gains
- Turnaround times drop as remote processors work while brokers win new clients.
- Borrowers enjoy continuous communication, improving satisfaction and referral rates.
- Extended hours mean conditions are cleared sooner, even across different time zones.
How TOP builds and cares for your team
Platform integration
We set up remote teams within your CRM and aggregator systems—SalesTrekker, ApplyOnline, Mercury, or custom stacks.
Compliance oversight
Regular audits, training modules, and legal reviews keep files NCCP compliant and audit ready.
Client experience frameworks
Scripts, email cadences, and progress dashboards keep borrowers reassured from pre-approval to settlement.
Specialists ready to embed into your workflows
Ready to design your next hiring chapter?
Share your growth goals and we’ll build a remote team blueprint covering capability, compliance, and onboarding—all within 48 hours.