Carlos

About

Hi, my name is Carlos Miguel San Diego. I’m a reliable and hardworking professional with experience supporting customers and teams across healthcare, hospitality, and U.S.-based businesses. I’ve worked with healthcare accounts such as WellCare and Aetna CVS, where I handled customer inquiries, managed sensitive information, and followed detailed processes to ensure accurate and professional support. I’ve also supported sales and service teams for a U.S. car dealership, managing a high volume of calls and messages and helping convert inquiries into confirmed appointments. Across my roles, I’ve developed strong skills in communication, organization, problem-solving, and customer service. I’m comfortable working with phone, email, and chat, adapting quickly to new systems, and maintaining a high standard of professionalism in fast-paced environments. I’m dependable, results-driven, and eager to contribute to a team that values quality work and continuous improvement. Thank you for your time—I look forward to the opportunity to work together.

Skills