I am an experienced customer service professional and medical virtual assistant with a strong background in providing accurate, efficient, and empathetic support. I have excellent communication and active listening skills, with experience handling calls, managing appointments, and assisting with patient care. I am organized, dependable, and committed to delivering high-quality service while continuously improving my skills.
Skills
Skills Strong communication and active listening Customer service and patient support Appointment scheduling and coordination Inbound and outbound calls Prior authorization and insurance verification Claims handling and documentation CRM software and data entry Time management and multitasking Problem-solving and conflict resolution Empathy and professionalism
Work Experience
Medical Virtual Assistant
Databiz Outsourcing Inc
Customer Service Representative
Alorica
Education
Tandang Sora National High School
Secondary
Work Preferences
Employment TypeFull-time
Work Setup
TimezoneOpen to Any Hours
Workspace
DeviceNoise Cancelling Headset
ConnectivityHome Fiber 300mbps
Resume
Profile updated April 10, 2026
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