Detail-oriented scheduling and operations professional with 10+ years of experience supporting high-volume scheduling, workforce coordination, and customer operations in BPO, financial services, and healthcare-aligned environments. Experienced in handling sensitive information in HIPAA-compliant and regulated settings, managing appointment schedules, resolving conflicts, and maintaining accurate records. Calm, solutions-focused, and fully equipped for remote work and rotating schedules.
Skills
healthcareschedulercommunicationpatient engagementcomplianceconfidentialityorganizationaltime managementtechnical and software proficiency