Tarheel

About

I am a dedicated professional with a background as a Customer Service Representative, Reservations Associate, Workforce Manager, and Data Miner Manager. Over the years, I have developed strong skills in client support, call handling, data analysis, and workforce operations. I take pride in my ability to adapt quickly, communicate effectively, and deliver excellent service in fast-paced environments. What sets me apart is my combination of customer-focused service and operational expertise—I not only ensure clients receive the best support but also contribute to improving processes and overall team performance. With a positive mindset, attention to detail, and a passion for growth, I am committed to bringing value to every role I take on.

Skills

Work Experience

Education