Shane

About

Medical Virtual Assistant with 8+ years of experience supporting U.S.-based clients in high-volume, compliance-driven environments. I specialize in patient scheduling, intake coordination, and inbound patient communication. I currently work as a Patient Scheduler at MediMSO PH Inc., where I handle appointment coordination, patient calls, and accurate medical documentation while maintaining HIPAA-aware communication. I also previously supported Nightingale Home Care Services as an Intake Coordinator, conducting intake calls, gathering patient information, and coordinating with care teams. While I am not a medical graduate, my background in BPO and healthcare-adjacent roles has trained me to work with precision, follow strict processes, and handle sensitive information responsibly. I am comfortable working remotely with U.S. healthcare providers and adapting quickly to new systems and workflows. Open to opportunities as a Medical Virtual Assistant, Patient Scheduler, Intake Coordinator, or Healthcare Administrative VA.

Skills