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Robelyn

Robelyn

JobstreetUSD 5 - 50/hour

Philippines
Night Shift in MNL Time
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About

I bring over 2 years of experience in the BPO industry, where I strengthened my skills in customer service, effective communication, and problem-solving. My role required handling diverse customer inquiries, ensuring accuracy, and managing tasks in a fast-paced environment, which taught me adaptability and professionalism under pressure. In addition, I have 1 year of experience as a cashier in a Korean mart. This role allowed me to build strong interpersonal skills, manage cash transactions with accuracy, and provide excellent in-person customer service. I am known for being reliable, detail-oriented, and people-focused. I enjoy working with teams, learning new processes quickly, and ensuring that customers receive the best service possible. With my combined experience in BPO and retail, I can deliver both efficiency and a positive customer experience in any role I take on.

Skills

Customer Service & Communication Customer support (BPO: inbound & outbound) Active listening & empathy Problem-solving & conflict resolution Professional email and phone communication Administrative & Organizational Data entry & record management Time management & multitasking Attention to detail & accuracy Team collaboration Cashiering & Retail POS operation & cash handling Transaction accuracy & reporting Customer engagement & upselling Technical Skills MS Office (WordExcelPowerPoint) Google Workspace (DocsSheetsGmailDrive) CRM tools (basic exposure) Email & chat platforms (OutlookSlacketc.) Fast typing speed & accuracy Personal Strengths Adaptable and quick learner Reliable and responsible Positive attitude under pressure Strong work ethic and people-oriented

Work Preferences

Employment Type
Work Setup
TimezoneNight Shift in MNL Time

Workspace

DeviceLaptop
ConnectivityConverge Fiber

Resume

Profile updated April 10, 2026

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Robelyn - Jobstreet | The Outsource People