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Quienee Lumacang
General & CRM Pipeline & Lead Follow-Up Virtual Assistant• PHP 48,000 - 97,000/month
Philippines
Overlapping with AU hours
About
Reliable and detail-oriented Virtual Assistant with experience supporting daily operations, managing CRM systems, and handling customer communications for international clients. Skilled in inbox and calendar management, data tracking, and administrative coordination to ensure accuracy and timely task completion. Strong written and verbal English communication with the ability to adapt quickly to remote work environments and evolving business needs.
Skills
Inbox & Email ManagementCalendar ManagementCRM ManagementData EntryAdministrative Support & DocumentationCustomer Support (Email & Chat)General Virtual Assisstant
Work Experience
Research and Planning Intern
Local Government Unit – Aurora
Procurement and Logistics Staff (Administrative Support)
Solidwurth Corporation
Customer Service Representative – US Healthcare Account
Alorica Group of Services
Customer Service Representative – Insurance Account (NZ)
WNS Global Philippines
Education
MSU – Iligan Institute of Technology 2015 – 2018MSU – Iligan Institute of Technolog
Diploma in Engineering Technology ManagementBachelor of Science in Engineering Technology Management
Certifications
Issued by
Languages
EnglishFluent
FilipinoNative
Industry Experience
GovernmentCustomer Support & BPOAdministrative Support