Donna

About

Detail-oriented and customer-focused Travel Care Professional with over 8 years of experience in the travel and BPO industries. Proven expertise in travel coordination, contract negotiation, supplier relations, and team leadership. Known for delivering exceptional client service and managing complex reservations end-to-end. Key Qualities: • Travel Coordination & Reservations • Contract Drafting & Negotiation • Supplier & Client Relations • Customer Service Excellence • Team Leadership & Coaching • Strategic Time & Workload Management • Problem Solving & Critical Thinking • Data Analysis & Data Entry • Attention to Detail & Multitasking • Verbal & Written Communication