Monique Bearneza

About

A results-driven and detail-oriented professional with a strong commitment to continuous learning and operational excellence. I bring a solid background in healthcare operations and administrative support, combined with experience in e-commerce virtual assistance and cross-functional coordination. Has over two years of experience supporting U.S.-based healthcare teams as a Healthcare Virtual Assistant and Account Manager, providing assistance with medical records management, EHR documentation, prior authorization support, compliance-related tasks, and general administrative operations. I am well-versed in HIPAA standards and consistently handle sensitive information with accuracy and professionalism. In addition to healthcare experience, I have supported e-commerce operations through product research, lead verification, CRM updates, order processing assistance, and customer service support. My ability to work across industries reflects strong adaptability, organization, and problem-solving skills. Prior to transitioning into virtual assistance, I spent three years working in a private tertiary hospital, where I developed a strong foundation in patient-centered care, communication, and professional collaboration. This clinical background reinforces my disciplined work ethic and attention to detail. I am trained & certified as a Healthcare Virtual Assistant through Hello Rache and am committed to delivering reliable, high-quality support that contributes to efficient operations and positive business outcomes.

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