Mitch

About

Department Manager | McDonald's Philippines 9 Years of Service Spearheaded core operational functions across multiple key areas for one of the leading quick-service restaurant brands in the country. Managed full-cycle hiring processes, from recruitment to onboarding, while overseeing inventory tracking and supply chain ordering to maintain cost efficiency and product availability. Served as Training Manager, developing and delivering programs to upskill team members. As Scheduling Manager for 9 years, created and administered weekly crew and manager schedules for over 100 employees. Aligned staffing levels directly with sales forecasts to ensure optimal coverage during peak and slow periods, balancing operational needs with labor costs. When crew members were unable to report for work, promptly coordinated and secured replacements to prevent gaps in service and maintain team productivity. Complementing restaurant operations expertise, I am a Registered Nurse with prior hospital experience, bringing strong skills in health and safety protocols, team coordination, and emergency response to the workplace.

Skills