Mark

About

Hello, my name is Mark Jester Pallesco. I have extensive experience in claims processing, dispute resolution, and compliance. I've work as a Claims Specialist and Subject Matter Expert at Schneider Electric, where I developed expertise in handling complex claims, analyzing data for process improvements, and training teams. Managing a high volume of claims daily has strengthened my organizational skills, attention to detail, and ability to work efficiently under pressure. Additionally, my experience in investigating and assessing claims for validity and accuracy has equipped me with strong analytical skills to evaluate complex situations and make sound decisions. Currently, I work as a Freelance Virtual Assistant specializing in CRM. I help businesses streamline their customer interactions, optimize workflows, and efficiently manage data. My background in claims processing and dispute resolution allows me to bring a keen eye for detail and strong problem-solving skills to every project. Some of my key areas of expertise include: ✔ CRM Lead Generation – Researching and gathering potential clients. ✔ Telemarketing – Making calls, following up, and engaging with leads. ✔ CRM Contacts Management – Organizing, updating, and maintaining client data. ✔ CRM Companies Database – Building and managing business contacts efficiently. With my combined expertise in claims handling and virtual assistance, I am confident in my ability to bring value to your team. I look forward to discussing how my skills align with this role."

Skills

Work Experience

Education