
Margielyn Mariano
Customer Service / Education• USD 7 - 100/hour
About
As a licensed educator and experienced multichannel support specialist, I bring a unique blend of pedagogical precision and high-level administrative expertise to the Virtual Assistant role. My professional journey is defined by a 90% resolution rate in customer inquiries and a proven ability to manage complex databases, scheduling, and internal reporting with meticulous detail. I am a certified Microsoft 365 proficient professional who excels at streamlining workflows and maintaining organized communication logs to ensure peak operational efficiency. What drives me is a commitment to delivering high-quality, solution-focused assistance, a trait honed while supporting global brands and managing academic standards. With my background as a consistent Dean’s Lister and Licensure Examination passer, I offer the reliability, advanced communication skills, and proactive "can-do" attitude necessary to help your business thrive.
Skills
Work Experience
Chat Support
SHEIN
Customer Service
Pilipinas Teleserv
Teacher
San Isidro Catholic School
Outbound sales
Welsend Global
Education
Bataan Peninsula State University
Bachelor of Secondary Education
Certifications
Issued by
Intro Video
Work Preferences
Workspace
Resume
Profile updated April 24, 2026