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Margielyn Mariano
Customer ServiceEducation

Margielyn Mariano

Customer Service / EducationUSD 7 - 100/hour

Philippines
Available Any Time

About

As a licensed educator and experienced multichannel support specialist, I bring a unique blend of pedagogical precision and high-level administrative expertise to the Virtual Assistant role. My professional journey is defined by a 90% resolution rate in customer inquiries and a proven ability to manage complex databases, scheduling, and internal reporting with meticulous detail. I am a certified Microsoft 365 proficient professional who excels at streamlining workflows and maintaining organized communication logs to ensure peak operational efficiency. What drives me is a commitment to delivering high-quality, solution-focused assistance, a trait honed while supporting global brands and managing academic standards. With my background as a consistent Dean’s Lister and Licensure Examination passer, I offer the reliability, advanced communication skills, and proactive "can-do" attitude necessary to help your business thrive.

Skills

communicationClient Mappingproblem solving skillCustomer servicesocial media

Work Experience

Chat Support

SHEIN

Customer Service

Pilipinas Teleserv

Teacher

San Isidro Catholic School

Outbound sales

Welsend Global

Education

Bataan Peninsula State University

Bachelor of Secondary Education

Certifications

Issued by

Intro Video

Work Preferences

Employment Type
Work Setup
TimezoneAvailable Any Time

Workspace

DeviceNoise Cancelling Headsetasus vivobookcellphone
ConnectivityHome Fiber 100mbps

Resume

Profile updated April 24, 2026

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