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Open to WorkLeadershipCustomer ServiceMarketing
Marckie
Leadership / Customer Service / Marketing• USD 5 - 20/hour
Philippines
GMT+8
About
Experienced Incident Analyst Team Lead with 7 years in incident management, including 2 years in leadership and 5 years in technical support. Skilled in analyzing complex incidents, implementing solutions, and reducing resolution times. Passionate about mentoring teams and enhancing operational efficiency. Ready to elevate incident response strategies and deliver exceptional results!
Skills
Incident ManagementRoot Cause AnalysisApplication SupportMicrosoft Office 365MYSQLLinuxSoftware/Hardware DiagnosisPerformance Monitoring
Work Experience
Incident Analyst Team Lead
RGHD
Technical Support & Sales Associate
Digi Computer Land
Education
Filipino Academy Of Scientific Trade
Computer Hardware Servicing NC2
Work Preferences
Employment TypePart-time
Work Setup
TimezoneGMT+8
Workspace
DeviceNoise Cancelling Headset, Acer Predator Helios Neo 16
ConnectivityHome Fiber 300mbps
Resume
Profile updated April 10, 2026