MA

About

I have 10 years of experience in the call center industry, where I developed strong communication, problem-solving, and customer service skills. Throughout my career, I handled different types of accounts, which helped me become adaptable, detail-oriented, and comfortable working in fast-paced, target-driven environments. I am also an undergraduate of Bachelor of Science in Nursing, which trained me to be empathetic, patient, and attentive to details — qualities that I apply when dealing with customers and clients. Over the years, I’ve built strengths in multitasking, meeting KPIs, and maintaining professionalism under pressure. Now, I’m transitioning into digital marketing and virtual assistance, where I can combine my communication skills, customer engagement experience, and willingness to learn to help businesses grow online. I’m highly motivated, dependable, and committed to long-term growth in a remote setting.

Skills

Work Experience

Education