Administrative and Customer Support Virtual Assistant with experience across BPO, hospitality, and online education environments. Supports day-to-day operations through customer communication, appointment scheduling, calendar coordination, CRM and record management, documentation, administrative support, and client follow-ups. Experienced in handling customer account concerns, coordinating across departments, maintaining operational records, and supporting international clients through remote communication channels.
Skills
Administrative SupportData EntryEmail and Calendar ManagementCRM Data Entry & UpdatesLead GenerationTask & Time ManagementCustomer ServiceClient CommunicationProfessional Phone EtiquetteSocial Media ManagementContent Calendar ManagementBasic Graphic DesignBasic Video Editing
Industry Experience
Customer Support & BPOHospitality & TravelEducation