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Customer Service
JM
Customer Service• USD 3 - 9/hour
Philippines
Open to Any Hours
About
Experienced Customer Service Professional with a specialized background in International healthcare and International Cruise Ship Security operations. Skilled at managing high-volume inbound inquiries, verifying health plan eligibility, and resolving complex member issues. Proficient in CRM systems and documented history of maintaining strict professionalism and regulatory compliance in fast-paced virtual environments
Skills
Inbound & Outbound Voice SupportCustomer Empathy & Rapport BuildingActive Listening & Call ControlDe-escalation & Conflict ResolutionCase Documentation & Follow-UpTime Management & MultitaskingHIPAA & Data Privacy Awareness
Work Experience
Customer Service Representative II
TeleTech Philippines
Customer Service Representative Advisor I
Concentrix
Security Officer / Assistant Chief Security Officer
Carnival Cruise Line
Education
Criminal Justice College
Bachelor of Science in Criminology
Intro Video
Work Preferences
Employment Type
Work Setup
TimezoneOpen to Any Hours
Workspace
DeviceNoise Cancelling Headset, Microphone
ConnectivityHome Fiber 300mbps
Resume
Profile updated April 10, 2026