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JC
E-commerceVirtual AssistantCustomer Service

JC

Ecommerce VA | Shopify Product Listings & Klaviyo Email Support | Store Operatio

Philippines
Overlapping with AU hours
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About

E-commerce Virtual Assistant with hands-on Shopify experience through a practical store assessment and an independent portfolio project. Prepared and imported 150 product listings and organized 10 collections during a five-day unpaid Shopify assessment. Built Veloura, a mock sunglasses store featuring 7 products and 5 collections, to practice product catalog management, basic SEO, and storefront customization. Also developing customer support skills through Gorgias-Shopify and Gmail integration practice, customer service documentation, and basic ticket exercises. Completed a paid Shopify VA Masterclass through Click Academy and additional training through Shopify Academy, Klaviyo Academy, HubSpot Academy, and MailerLite Academy. Brings nearly seven years of administrative and operations experience, processing 900+ documents annually and coordinating workflows, records, and deadlines. Focused on accurate product data, organized storefronts, and reliable e-commerce support.

Skills

Shopify Product ListingsGorgiasEcommerce Operations SupportKlaviyo Email Marketing (Basic)Product Catalog ManagementGoogle WorkspaceMicrosoft 365CanvaData Entry & DocumentationCustomer SupportChatGPT/AI AssistanceTrelloAsanaNotionClickUpAdministrative SupportMailerLiteGoogle DocsSheetsSlidesDriveCalendarGmailSlackZoomGoogle MeetMicrosoft TeamsLoomCalendlyCapCut

Work Experience

Administrative Aide IV

City Government of Tacurong

Administrative Aide IV

City Government of Tacurong

Education

STI College Tacurong

Bachelor of Science in Business Administration

Languages

EnglishProfessional

Industry Experience

Government

Work Preferences

Employment TypeFull-time, Part-time, Contract
Work Setup
TimezoneOverlapping with AU hours

Workspace

DeviceLaptop, Desktop PC, Mouse, Noise-canceling headset, Webcam, External monitor, Standing desk, Tablet, Smartphone
ConnectivityFiber internet, 50 Mbps, 5G mobile data, Primary + backup internet lines, 4G LTE mobile data

Resume

Profile updated November 4, 2026

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JC - Ecommerce VA | Shopify Product Listings & Klaviyo Email Support | Store Operatio | The Outsource People