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Jamie Rose Avena
AdministrativeCustomer Service

Jamie Rose Avena

Virtual AssistantUSD 4 - 7/hour

Philippines
Available Any Time

About

Motivated and people-oriented with a degree in English Education and three years of experience in customer service. Skilled in clear communication, problem-solving, and active listening. My background as a student teacher strengthened my adaptability and leadership, and content development skills, all of which I now apply to writing, content creation, and digital communication. I’m passionate about creating meaningful and unique content, and delivering excellent service in every interaction. With my experience using tools like Microsoft Office, Google Workspace, Canva, and ChatGPT, I’m eager to grow in roles that combine creativity, technical and communication support. What drives me is assisting people, whether it is through writing a helpful article and solving a customer’s concern. I’m excited to contribute to a collaborative, forward-thinking environment where I can continue learning and making a positive impact.

Skills

communicationgraphic designproblem solvingtime managementcustomer servicecontent writingcopy writingediting

Work Experience

Customer Service Representative

Concentrix

Customer Experience Representative

Alorica Teleservices Inc.

Usher / Porter

SM Lifestyle Entertainment, Inc.

Education

Bulacan State University

Bachelor of Secondary Education Major in Engish

Certifications

Issued by

Intro Video

Video thumbnail

Work Preferences

Employment TypeFull-time
Work Setup
TimezoneAvailable Any Time

Workspace

DeviceNoise Cancelling HeadsetMicrophoneLaptop
ConnectivityHome Fiber 50mbps

Profile updated April 10, 2026

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