
Jamie Rose Avena
Virtual Assistant• USD 4 - 7/hour
About
Motivated and people-oriented with a degree in English Education and three years of experience in customer service. Skilled in clear communication, problem-solving, and active listening. My background as a student teacher strengthened my adaptability and leadership, and content development skills, all of which I now apply to writing, content creation, and digital communication. I’m passionate about creating meaningful and unique content, and delivering excellent service in every interaction. With my experience using tools like Microsoft Office, Google Workspace, Canva, and ChatGPT, I’m eager to grow in roles that combine creativity, technical and communication support. What drives me is assisting people, whether it is through writing a helpful article and solving a customer’s concern. I’m excited to contribute to a collaborative, forward-thinking environment where I can continue learning and making a positive impact.
Skills
Work Experience
Customer Service Representative
Concentrix
Customer Experience Representative
Alorica Teleservices Inc.
Usher / Porter
SM Lifestyle Entertainment, Inc.
Education
Bulacan State University
Bachelor of Secondary Education Major in Engish
Certifications
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