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Customer Service
James
Customer Service
Philippines
GMT+8
About
I am a detail-oriented aspiring QA with experience in technical troubleshooting and customer support. I previously worked as a Technical Support Representative handling phone and chat support, issue diagnostics, and escalations, which strengthened my problem-solving and attention to detail. I have basic knowledge of QA testing, web technologies (HTML and PHP), and programming in C, Python, and JavaScript. I am eager to learn, improve software quality, and contribute to delivering reliable and user-friendly applications.
Skills
Customer ServiceTechnical troubleshootingBasic web design (HTML, PHP, CSS)Basic programming (C, Python, Javascript)
Work Experience
Technical Support Representative
Alorica
Education
Technological University of the Philippines
Bachelor of Engineering Technology major in Computer Engineering Technology
Intro Video
Work Preferences
Employment TypeFull-time
Work Setup
TimezoneGMT+8
Workspace
DeviceDesktop, Noise Cancelling Headset, Microphone
ConnectivityHome Fiber 300mbps
Resume
Profile updated April 10, 2026