Gene
Business Operations Specialist• PHP 46,000 - 54,000/month
About
Business Operations Specialist with close to 7 years of experience supporting U.S. customers and business processes across utilities, telecommunications, financial services, and e-commerce environments. Experienced in customer and account operations, billing and service support, compliance-driven workflows, retention, collections, documentation, and issue resolution. Known for structured problem solving, accurate execution, process adherence, and defined decision paths for resolving complex cases while balancing customer experience, efficiency, quality, and operational controls.
Skills
Work Experience
Office Administration Support
Maison Chen Law Group
Operations Specialist (HOA Documentation & Compliance)
24/7 Intouch CX
Onboarding & Accounts Activation Specialist
24/7 Intouch CX
Utility Account Specialist
24/7 Intouch CX
Loyalty & Retention Specialist
Sutherland Global Services
Financial Customer Support
iQor Philippines
Account Support Associate → Associate Trainer
Alorica Philippines
Department Support Specialist (Sell Department)
VXI Global Holdings
Department Support Specialist (Buy Department)
VXI Global Holdings
Scheduling Specialist
Exact Star - Buwelo BPO Services
Timeshare Representative
LynkAsia Outsourcing
Imaging / Photographer
Five Star Photography
Pension Loan Officer
Northern Luzon AAA Lending Company Inc.
Education
Asian Institute of Computer Studies
Associate Diploma in Business Management
Asian Institute of Computer Studies
Associate Diploma in Computer Science
Languages
Industry Experience
Work Preferences
Workspace
Resume
Profile updated August 22, 2026