Faye

About

I’m a progress-driven operations and client success professional with over 5 years of experience supporting businesses in the US, Canada, and Australia. I help founders and growing teams bring structure to their operations, improve client experience, and scale without chaos. I’ve held cross-functional roles including Client Success Manager, Service Delivery Manager, Virtual Assistant to the CEO, Recruitment Specialist, Business Development Support, and Operations Lead. This gives me a full end-to-end view of how businesses run, from sales and onboarding to delivery, retention, and optimization. My core strengths include: Client success and service delivery management CRM setup, optimization, and automation (GoHighLevel, HubSpot, Airtable, Motion.io) Operations and project management Process improvement and workflow documentation Team coordination and offshore support I’ve worked directly with founders, executives, and distributed teams in fast-paced, remote environments. I’m comfortable managing stakeholders, owning deliverables, and proactively identifying gaps before they become problems. Clients hire me because I’m progress-driven, reliable, and outcome-focused. I don’t just complete tasks. I improve systems, create clarity, and help businesses move forward with confidence. If you’re looking for a long-term partner who understands Western markets and takes ownership of results, I’d love to work with you.

Skills

Work Experience

Education