EMEROSE

Customer Helpdesk Specialist• USD 5 - 100/hour

Philippines

GMT+8

About

Resourceful and results-oriented professional with 4 years of comprehensive experience in operational support, customer coordination, and administrative efficiency. Brings a strong track record in managing communications, organizing workflows, preparing reports, and ensuring smooth execution of daily processes. Demonstrates exceptional organizational skills, sharp attention to detail, and a proactive mindset that contributes to streamlined operations and enhanced client satisfaction. Highly adaptable, tech-savvy, and committed to delivering high-quality support across diverse business functions.

Skills

Customer ServiceOrder tracking & fulfillment supporEmail & inquiry managementDocumentation & reportingCalendar scheduling & appointment coordinationCRM / customer database managementTravel itineraries & booking supportMeeting scheduling & calendar managementVirtual administrative supportResearch & information gatheringClient communication & follow-upsMicrosoft Office (Excel, Word, Teams, PowerPoint)Google Workspace (Calendar, Sheets, Docs)CRM & ticketing toolData entry & database updatingFast learner & process-drivenProfessional communicationAdministrative Work

Work Experience

Customer Helpdesk Specialist

Century Properties Corp

Branch Admin

Rustans Coffee Corp

Receptionist

Mannhann Restaurant

Education

Capiz State University

Hospitality Management

Intro Video

Work Preferences

Employment TypeFull-time

Work Setup

TimezoneGMT+8

Workspace

DeviceNoise Cancelling Headset, Intel Core 5i 16gb RAM 477 GB storage, Microphone

ConnectivityHome Fiber 300mbps - Globe, Home Fiber 100mbps - PLDT

Resume

Profile updated April 24, 2026

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