Jonathan dela cruz

About

Professional Summary: With nearly two decades of experience spanning business analysis, team leadership, and virtual assistance, I bring a rare blend of strategic insight, operational excellence, and hands-on technical capability. My journey began in data processing and evolved into leading high-performing teams and driving transformative projects across insurance, e-commerce, and digital operations. - What Drives Me I thrive on solving complex problems, streamlining processes, and delivering results that matter. Whether it's designing fillable forms in English and French, Supporting seamless e-commerce operations through Shopify platform tasks, or leading cross-functional teams through change management, I’m fueled by a passion for clarity, efficiency, and impact.

Skills

Work Experience

Education

Certifications