Christofer Rian Ondiano
Virtual Assistant | Customer Service Specialist• USD 700 - 1,250/month
About
Customer Service Representative with over a year of experience handling high-volume phone and email support in a retail account environment. Experienced in resolving order concerns, processing customer requests, tracking records in Salesforce CRM, and maintaining service quality standards in fast-paced operations. Recognized for exceeding Customer Satisfaction (CSAT) targets through effective communication and customer issue resolution. Familiar with Shopify, order management workflows, administrative support, and digital tools used in remote environments. Strong communicator focused on building positive customer relationships and supporting business growth.
Skills
Work Experience
Customer Service Representative
Cognizant Technology Solutions
Marketing Intern
Bigby's Quality Food Corporation
Admin Clerk Intern
Philhealth Regional Office X
Education
University of Science and Technology of Southern Philippines
Bachelor of Science in Technology Communication Management, Cum Laude
Liceo de Cagayan University
Accountancy, Business, and Management, With Honor
Languages
Industry Experience
Intro Video
Work Preferences
Workspace
Resume
Profile updated July 8, 2026