I have five years of experience as a Customer Service Representative in the healthcare industry, where I’ve developed strong expertise in both medical and pharmacy support.
As a dual-skilled agent, I handle inquiries related to coverage, claims, and billing for medical services and prescription medications. My role involves verifying benefits, resolving claim issues, and ensuring members understand their coverage clearly.
Skills
Customer Service RepresentativeExpert of claimBillingPrior AuthorizationEligibility and Coverage
Work Experience
Senior Process Executive
Cognizant
Education
Ama Computer Learning Center
Computer Science
Intro Video
Work Preferences
Employment TypeFull-time
Work Setup
TimezoneOpen to Any Hours
Workspace
DeviceNoise Cancelling Headset
Connectivity10gb Monthly Mobile data
Resume
Download Resume
Profile updated April 10, 2026
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