chelsea

About

I have 7 years of experience in the healthcare industry, combining roles in customer service and medical administration. Throughout my career, I’ve supported orthopedic and other specialty clinics by managing high-volume calls, scheduling and coordinating appointments, maintaining accurate patient records, and assisting with insurance verification and referrals. I’m highly organized, detail-oriented, and comfortable working in fast-paced environments. My strengths include clear patient communication, efficient calendar management, HIPAA-compliant documentation, and collaborating closely with providers to ensure smooth clinic operations and a positive patient experience.

Skills

Education