Motivated and detail-oriented Customer Service Professional with experience in the BPO industry. Skilled in handling customer inquiries through chat and phone, providing friendly and efficient support, and resolving issues professionally. Known for being reliable, proactive, and empathetic toward customers. Eager to bring these skills into a Virtual Assistant.
Skills
Active ListeningCustomer Service Phone and ChatWritten and Verbal communicationProblem solvingTime ManagementCRM ToolsFast Learner
Work Experience
Customer Service Representative
Teleperformance
Education
University of Mindanao
Bachelor of Science in Business Administration
Philippines Women’s College of Davao
Accountancy Business and Management
Work Preferences
Employment TypeFull-time, Part-time
Work Setup
TimezoneAvailable Any Time
Workspace
DeviceNoise Cancelling Headset, PC 16GB, Good Internet Connection 100mbps