Carl

About

I’m a reliable and tech-savvy Virtual Assistant with a background in IT Support, Business Operations, Customer Service, Sales, CRM Administration, and Executive Support. Throughout my career, I’ve handled a wide range of responsibilities including email and calendar management, data entry and validation, CRM updates, customer support, reporting, troubleshooting, documentation, scheduling, and day-to-day administrative and operational tasks. Because of my IT background, I’m comfortable learning new tools quickly, solving technical problems, and working independently. I also have experience with workflow automation and AI tools such as n8n, ChatGPT, Claude, and Ollama, which I use to simplify repetitive tasks and improve processes. Some of the tools I’ve worked with include Google Workspace, Microsoft 365, Excel, Google Sheets, GoHighLevel, Zoho CRM, Monday.com, RingCentral, Microsoft Teams, Zoom, Calendly, Zapier, n8n, PostgreSQL, GitHub, and Notion. What you can expect from me: Strong attention to detail Clear and professional communication Reliable and organized work Fast learner and adaptable Comfortable with technology and troubleshooting Able to work independently and

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