Brittany Wakenshaw

About

With over four years of experience across financial services and executive administration, I specialize in streamlining operations and providing high-level support. My career began in the banking sector, where I spent nearly three years managing complex auto-loan inquiries. My commitment to accuracy and efficiency led to a promotion as Floor Support, where I mentored new hires and served as the primary resource for real-time problem-solving during active calls. Most recently, I served as an Executive Assistant for an accounting firm, where I managed the daily workflows of senior leadership. My role involved email and calendar management, appointment setting, and comprehensive research. I am proficient in a diverse tech stack, including Microsoft Office, QuickBooks, Salesforce, TaxDome, and Drake Software. I pride myself on being a proactive learner who balances technical proficiency with a strong service-oriented mindset. I am eager to bring my background in administrative precision and CRM management to a new team while continuing to expand my professional skill set.

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