Elijah

About

- 4 years of dedicated experience as a customer representative for healthcare accounts, managing inquiries from patients, providers, and insurance partners. ​ - Proficient in explaining complex medical billing, coverage policies, and treatment procedures in clear, accessible language—reducing call resolution time by 20%. ​ - Skilled in maintaining HIPAA-compliant records and ensuring data accuracy, with a 98% customer satisfaction rating over the past 4 years.

Skills

Work Experience

Education