Astrid

About

I am a Registered Physical Therapist based in the Philippines with nearly five years of experience supporting U.S.-based healthcare practices in a virtual capacity. My background combines strong clinical knowledge with hands-on expertise in medical administrative operations, allowing me to effectively support both providers and patients. Throughout my experience as a Virtual Medical Assistant, I have managed patient scheduling, front desk support, medical records processing, fax and email correspondence, and care coordination. I have supported practices across multiple specialties, including pain management, endoscopy, mental health and wellness, and home-based wound care services. This exposure has strengthened my understanding of U.S. healthcare workflows, HIPAA compliance, and patient-centered communication. As a licensed Physical Therapist, I bring a unique clinical perspective that enhances my ability to communicate clearly with patients, understand provider documentation, and anticipate care coordination needs. I am highly organized, detail-oriented, and comfortable working in fast-paced environments while maintaining accuracy and professionalism.

Skills

Work Experience

Education