April

About

I am a registered nurse with 18 years of experience in the BPO industry, supporting healthcare operations, customer service, and clinical-related processes. My background combines strong clinical knowledge with operational efficiency, quality assurance, and people-centered service. My strengths include clear communication, attention to detail, problem-solving, and the ability to perform well in high-volume, fast-paced environments. I am highly adaptable and comfortable working with diverse teams. A weakness I continue to work on is taking on too many tasks at once, which I manage by improving prioritization and time management.

Skills

Work Experience

Education