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Open to WorkAdministrative
Andi
Executive Assistant• USD 6 - 10/hour
Philippines
Available Any Time
About
Customer service and travel professional with over 5 years of BPO and virtual assistance experience, specializing in corporate travel support, GDS operations, and client account management. Experienced in handling high-volume calls, managing complex travel itineraries, and supporting medical, financial, and business operations. Detail-oriented, process-driven, and highly adaptable to fast-paced call center and remote work environments.
Skills
Customer relationship managementClient communication and engagement Problem resolution and complaint handling Active listening and empathy Customer needs analysis Service recovery and conflict resolution Handling high-volume inquiries (callschatemail)Executive calendar management Appointment scheduling and coordination Email management and correspondence Meeting coordination and documentation Administrative operations support Travel arrangements and itinerary planning Document preparation and organizationWorkflow coordination Task prioritization and time management Process improvement and operational support Multitasking in fast-paced environments Cross-team communication and coordination Record keeping and documentationFlight booking and itinerary creation Fare rules interpretation Travel rebooking and schedule changes Global Distribution Systems (GDS) operationsSabre GDS Amadeus GDSClient account monitoring Financial documentation support Billing and invoice coordination Data entry and record verification Reporting and data trackingSalesforce HubSpot Microsoft Office Suite Google Workspace Trello Sabre Amadeus NAV iSoftPull CRM platformsStrong verbal and written communication Empathy and emotional intelligence Relationship building Professional phone etiquette Adaptability and resilience Collaboration and teamworkGoal-driven mindset Ability to work with minimal supervision High attention to detail Strong organization skills Proactive problem solving Accountability and reliabilityExecutive support Operations coordination Customer experience management CRM management Travel coordination Administrative workflow management Remote collaboration Process documentation
Work Preferences
Employment TypeFull-time
Work Setup
TimezoneAvailable Any Time
Workspace
DeviceNoise Cancelling Headset, Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz 2.40 GHz
ConnectivityHome Fiber 300mbps
Profile updated April 10, 2026