Renniel

About

I am a results-driven and customer-focused professional with over three years of experience in the airline and telecommunications industries, where precision, efficiency, and excellent communication are essential. My career began as an Airline Reservations and Ticketing Agent for Air France & KLM, where I handled high-volume transactions, managed complex bookings, processed payments, and resolved time-sensitive concerns with accuracy and professionalism. I was honored with the Amadeus Expert Award, AHT Shark Award, and Best in Communication Award—recognitions that reflect my technical proficiency, efficiency, and strong interpersonal skills. Beyond my technical abilities, what truly drives me is helping people. I thrive in fast-paced environments where I can solve problems, build trust, and create positive experiences. I am detail-oriented, adaptable, and highly organized, with strong experience in CRM systems, data entry, scheduling, and client coordination. As a Cum Laude graduate and former student leader, I bring discipline, initiative, and a strong work ethic to everything I do. I am motivated to continuously learn, grow, and contribute meaningfully to a team that values excellence and collaboration.

Skills

Work Experience

Education