Full-time
About the Role
Business Operations & Executive Support
Full-Time | Remote | Philippines
We’re hiring a proactive and tech-savvy Business Operations & Executive Support professional to work directly with the owner of two growing Australian businesses.
This is a varied, hands-on role covering Xero, ServiceM8, website management, social media, administration and general business operations.
You’ll initially support a growing Australian property services business, helping the owner stay on top of day-to-day operations and improve the systems behind the business. Over time, you’ll also support a second business in the fitness industry.
What you’ll be responsible for
Xero & Accounts
- Managing invoicing and general accounts administration in Xero
- Assisting with reconciliations
- Following up outstanding payments
- Keeping customer and supplier records organised
ServiceM8 & Operations
- Managing jobs and customer information in ServiceM8
- Supporting scheduling and job administration
- Helping move jobs from enquiry through to completion and invoicing
- Improving workflows and internal processes
Website Management
- Building, updating and managing website pages
- Keeping services, business information and content up to date
- Making regular website changes without relying on a developer
- Helping improve the overall digital presence of the business
Social Media
- Managing Instagram, Facebook and TikTok
- Creating, scheduling and publishing content
- Repurposing photos and videos into social content
- Creating basic graphics and content using tools such as Canva
- Helping maintain a consistent online presence
Executive & Business Support
- Providing day-to-day support directly to the business owner
- Managing follow-ups and keeping important tasks moving
- Documenting and improving internal processes
- Identifying opportunities to automate repetitive tasks
- Supporting customers, suppliers and general administration
- Taking ownership of ad-hoc projects across the businesses
What we’re looking for
To be successful in this role, you should have experience with:
- Xero
- ServiceM8
- Building or managing websites
- Managing business social media accounts
- Invoicing and accounts administration
- Canva or similar design tools
- Facebook, Instagram and TikTok
- AI, automation or productivity tools
You should also be:
- Highly organised
- Proactive and comfortable taking ownership
- Confident learning new software
- A strong written and verbal communicator
- Comfortable working directly with a business owner
- Able to manage multiple priorities without needing constant direction
This role will suit someone who enjoys being an all-rounder and wants to become a genuine right-hand person within a growing business.
Why this role?
This isn’t a traditional virtual assistant role where you’re simply handed a list of tasks.
The goal is for you to learn how the businesses operate, build trust with the owner and gradually take more responsibility across operations, systems, marketing and administration.
For the right person, there is plenty of opportunity to grow with the businesses long term.
How to apply
To apply, create your free profile with The Outsource People and upload a short introduction video.
[Create your TOP profile]
In your video, please briefly tell us:
- Your experience with Xero and ServiceM8
- The websites you’ve built or managed
- The social media accounts you’ve managed
- The software, AI or automation tools you’re confident using
- Why you think you’d be a great fit for this role
Your profile and video help us understand your experience, communication style and personality beyond your CV.
Candidates with a completed profile and introduction video will be prioritised for review.
