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Maria Eliza Canama
Customer ServiceLeadership

Maria Eliza Canama

Customer Service / Leadership

Philippines
Available Any Time

About

Dynamic and results-driven customer service and technical support professional with over 4 years of supervisory experience in the BPO industry. Known for leading high-performing teams, resolving complex issues efficiently, and consistently meeting service goals. Adept at critical thinking, team leadership, and performance management. Took up a Bachelor of Physical Education, which enhanced my communication, leadership, and coaching abilities. I thrive in collaborative environments and am passionate about delivering exceptional service and creating positive customer experiences. With a strong sense of responsibility and a proactive mindset, I’m ready to contribute to a team that values growth, efficiency, and excellence.

Skills

Customer Service ExcellenceTechnical SupportTeam SupervisionPerformance ManagementLeadershipTeam ManagementCritical ThinkingTraining & DevelopmentStrong Communication SkillsInterpersonal SkillsConflict ResolutionCandidate Screening & EvaluationCommunication SkillsInterview Scheduling & Follow-upsAttention to DetailAdaptabilityMultitaskingEmpathy & Active ListeningApplicant Tracking SystemsSourcing Techniques

Work Experience

Technical Support / Supervisor

TechMahindra

Customer Service Representative / Supervisor

Concentrix

Education

University of Cebu

Bachelor of Physical Education

Certifications

Issued by

Intro Video

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Work Preferences

Employment TypeFull-time
Work Setup
TimezoneAvailable Any Time

Workspace

DeviceWindows 11Laptop16GB RAM
ConnectivityGlobe Fiber 100 Mbps

Profile updated April 10, 2026

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